We offer free shipping excluding Hawaii and Alaska. We will be shipped via USPS or UPS with the tracking number provided. Please make sure the Ship-To address you input during checkout is correct. We are not responsible for any wrong or undeliverable address. All orders are usually processed within 48 hours after payment is completed received. Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States. Please message us through email (firstname.lastname@example.org) if any of our packages arrive damaged. If you do not receive your package after 7 days of receiving a tracking number, please do not hesitate to contact us via email (email@example.com) first.